Booking.com FAQ

How do I connect a Booking.com account?

Follow the steps in this great support article Step-by-Step Connect with Booking.com

How do I import new listings from Booking.com?

If you wish to export Hostaway listings to Booking.com: Booking.com Exporting New Listings
 

How long does it take to sync with Booking.com?

Hostaway has a fantastic connection with Airbnb and as a result, we sync with them often: Channel Sync Timing

Can I have cross-listings/duplicated advertisements?

Find more information on how to set up cross-listing

What do the different reservations statuses mean?

Hostaway's message system features many different reservation statuses: Reservations General Overview

I am already connected to Booking.com. How can I map a new listing?

You can go to Hostaway Dashboard > Channel Manager > Channels > Booking.com > Configure and select your listing from the dropdown list and save. Don´t forget to change markup by clicking on Settings.