Booking.com Frequently Asked Questions (FAQ)

How do I connect a Booking.com account?

Follow the steps in this great support article to add Booking.com account: Step-by-Step Connect with Booking.com

How do I import new listings from Booking.com?

When you add new listings onto your Booking.com account, the process to bring them over to Hostaway is simple: Booking.com Exporting New Listings

How long does it take to sync with Booking.com?

Hostaway has a fantastic connection with Airbnb and as a result, we sync with them often: Channel Sync Timing

I have more than 5 listings. How does the Booking.com API work?

With the Hostaway software, you to create and export listings to various channels automatically: Content API - Exporting New Listings

Can I have cross-listings/duplicated advertisements?

Cross-listing and duplicated advertisements are very common, especially with Airbnb accounts. Read more on how this works with the Hostaway dashboard: Cross-Listing/Duplicated Advertisements Sync

What do the different reservations statuses mean?

Hostaway's message system features many different reservation statuses: Reservations General Overview

I am already connected to Booking.com. How can I map a new listing?

You can go to Hostaway Dashboard > Channel Manager > Channels > Booking.com > Configure and select your listing from the dropdown list and save. Don´t forget to change markup by clicking on Settings.