How to connect Hostaway to Expedia?

Important to read before connecting

1. Expedia only exports reservations made 30 days before the connection date for future check-ins
   • Missing reservations need to be added as direct bookings in Hostaway to block your calendar and avoid overbookings
2. In Expedia, listings have an inventory of 1. Except if you plan to use the Multi-unit feature
3. You will need to ask Expedia to forward guest email and cc details to my channel manager
4. I'm aware that room changes or cancelation requests with penalty fees are not compatible with the channel manager
5. When/if you change your room mapping in Expedia after connecting to Hostaway, you will need to remap your listing in Hostaway
6. The maximum Length of Stay allowed by Expedia is about 27 nights
   • You can have the LOS that you wish but Hostaway will always push 27 nights as a maximum
   • i.e: If your LOS is 31 nights, it will be 27 nights for Expedia
7. When Hostaway push Length of Stay to Expedia, for example, the minimum stay is 8 days and in Expedia, your account's minimum stay is 1 day. Expedia will not accept the update with +5. To make changes possible, please log in to Expedia and change it to 5 days as a standard so any range between 1 and 10 days will be accepted

Connecting to Expedia

Apply for a connection within Expedia Partner Central

1. Go to your Partner Central for the property
2. Choose Rooms and Rates > Expedia connectivity settings
   
   • Some accounts do not have access to the Channel Manager option within the Expedia partner central. If your account does not have a Channel Manager option, please contact Expedia and ask them to enable it for your properties. If you don´t have an account with Expedia yet, please use this link to sign up
3. If another provider is already connected, click on Disconnect
4. In Selected Provider, click on Edit
5. In Provider for updating rates and availability, enter Hostaway
6. In Provider for receiving reservations, enter Hostaway, two-way connection, and click "Connect"
7. Then click on "Download rates and room mapping"

Connecting the property on Hostaway

1. Go to Channel Manager > Channels > Expedia > Configure
2. Click on "Connect New Expedia Property"
3. Add the Property ID and Hostaway will download all the room categories
4. Assign each room category to a property inside Hostaway
5. Make sure you assign all room categories!
   
   

Check rates, markups, and availability

Once the rooms are Mapped follow the next steps:

1. Go to your Hostaway Dashboard > Channel Manager
2. Select the listing > Click on Settings
3. By default, the mark-up is 100%
4. Save