Everything you need to know about your hostaway subscription and payments

Payment methods

We only accept payments via credit card.
Find more information on how to add a new credit card.

Missing payments

In case we were not able to charge your credit card, we will try several times and contact you.

You can find all the steps on missing payments here.

Cancel your Hostaway subscription

You can contact us and we will give you all the detailed steps to follow in order to disconnect your listings.
You can find all the steps on cancelling your Hostaway subscription here.

Refund/Dispute a payment

Do not hesitate to consult this page about refunds and disputes if you need more information.