Account and Billing Follow
Everything you need to know about your hostaway subscription and payments
Payment methods
We only accept payments via credit card.
Find more information on how to add a new credit card.
Missing payments
In case we were not able to charge your credit card, we will try several times and contact you.
You can find all the steps on missing payments here.
Cancel your Hostaway subscription
You can contact us and we will give you all the detailed steps to follow in order to disconnect your listings.
You can find all the steps on cancelling your Hostaway subscription here.
Refund/Dispute a payment
Do not hesitate to consult this page about refunds and disputes if you need more information.
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