Can I edit the Payment Status of a Hostaway Reservation?
No, it is not possible to edit the Reservation Payment Status, charges will be requested for that.
At first, Hostaway allowed you to directly change the reservation payment status in reservation edit mode, ignoring paid charges. This was causing some confusion and discrepancies.
In order to avoid any issues, the payment status (Unpaid - Partially Paid - Paid) will only be calculated based on “total price - the amount in paid charges”, which is the default behavior, so no action is required.
If, for instance, you would like to set a reservation as “Paid”, you should add a manual charge reflecting the paid amount and the reservation payment status will immediately update accordingly.
To learn more about How to Create & Charge Manually Click Here