How to use your own Domain for the Booking Engine? Follow

Hostaway allows you to redirect your own domain or sub-domain to your Hostaway Booking Engine.

This will require you to:

1. Make a few settings on your Hostaway Dashboard

2. Go to your domain provider and edit/change some records

Please note that it is not Technical Support's duty to do DNS setup for you. In the case you have any questions regarding Hostaway's Dashboard setup we will be happy to help. However, if you need to setup domain records values you should contact your DNS provider in order to speed up the process. 

When setting up the Booking Engine, you will have the option of redirecting your own domain or sub-domain to your Hostaway Booking Engine.

To do that you should go to Hostaway Dashboard > Booking Engine > Settings > Advanced

There, you will find 4 main options:

1. Use Hostaway’s prebuilt domain (holidayfuture.com)

   1. Turn on the switch

   2. Choose a “subdomain name” (in this case myrentals)

   3. Hostaway website will be hosted in that subdomain

2. Use your own domain

   1. Choose this option if you would like to display the Booking Engine on a main domain

   2. We will use the example for the domain myrentals.com:

      1. Go to Hostaway Dashboard > Booking Engine > Settings > Advanced

      2. Turn ON the switch for “Use your own domain”

      3. Add your domain name without the “www”. For example myrentals.com

      4. Save changes

   3. Then you should go to the Domain Provider dashboard and:

      1. Create/edit DNS record A, with the name “@” and value “54.70.111.180” (old one) or “54.189.34.167” (new one). Copy A record from Hostaway (See image below)

      2. Create/edit DNS record CNAME, with name “www” and value “proxy.holidayfuture.com” (old one) or “proxy2.holidayfuture.com” Copy CNAME from Hostaway (See image below)

      3. Remove from DNS settings any AAAA records pointing to the main domain (in our example www.myrentals.com)

      4. Make sure you only have one A record for the domain/subdomain in the domain DNS Zone to avoid any issues with certificate creation

3. Use your own subdomain

   1. Choose this option if you would like to display the booking engine on a subdomain (for example book.myrentals.com).

   2. When choosing this option, you should:

      1. Enter the subdomain and domain names. For example, if you would like the booking engine to appear on book.myrentals.com then under subdomain you should enter “book” and under domain “myrentals.com”.

      2. Save changes

   3. Go to their Domain Provider dashboard and:

      1. Create/edit a DNS record CNAME, with name “book” (or whatever the subdomain is) and value “proxy.holidayfuture.com” or “proxy2.holidayfuture.com” Copy CNAME from Hostaway (see image below)

4. Use widgets Booking Engine - Widgets

Important

• Changes could take up to 48 hours to be made depending on your domain provider
• You will need to activate Captcha
• Make sure you only have one A record for your domain or for your subdomain (depending on the configuration you are trying to achieve) in your domain DNS Zone file otherwise our system will not be able to process these changes
• Make sure you don't have any AAAA record in your domain DNS Zone file otherwise our system will not be able to process these changes

To activate the Recaptcha v2

1. Go to https://www.google.com/recaptcha/about/

2. Click on “V3 Admin Console" (Do not click in the blue button "Get Started")

3. Fill out the custom domain (e.g myrentals.com)

4. Choose Recaptcha v2 > "I'm not a robot" Checkbox

5. Submit

6. Enter site key in hostaway dashboard

7. Enter secret key in hostaway dashboard

8. Save the changes

9. Wait 24 hours before the changes apply. It may take longer depending on the domain provider.

Some tips

• If you don't know who your domain provider is, use who.is
• If you would like to check if your A record/CNAM are propagating properly, you can use WhatsmyDNS.net
• Once changes have been made, you will need to check if it worked properly via Incognito Window (for Google Chrome) - Incognito Window will force your browser to check if the domain redirects properly to Hostaway Booking Engine (instead of relying on cache)