How to use Global Search

What is Hostaway Global Search?

The new Global search option gives access to customers to quickly find and important data such as: 

• Reservation information
• Listing information
• User information 

What can you search for?

You can now search the below sub-topics in relation to Reservations / Listings and Users.

Reservations:

• Guest name

• Guest email address

• Telephone

• Reservation ID (internal + external)

Listing:

• Listing name

• Listing ID

• Description

• City

• Tags (only 1)

Users

• User name
• User email address

Any word existing in any of the above fields will make a match.

Result/Outcome of the search?

Reservations:

• Clicking on the name will send you to the reservation detail page
• The listing name and ID will also be available and clickable within the search result for each reservation
• Edit: It will take you to the reservation edit page
• Calendar: Sends you to the monthly calendar for the check-in month of that reservation
• Guest portal: Sends you to the guest portal link of that reservation
• Messages: Sends you to the message thread of that reservation. 

Listings:

• Clicking on the module should send the user to that listing details (aka view mode). However, there are some icons with specific behaviour:
• Edit: Edit that listing page
• Calendar: Sends you to the monthly calendar for that listing, current month
• Reservations: Sends you to the reservations page, filtered by that listing

Users:

• Clicking on the module will send you to the user details.
• Edit: Edit the user

Fun Facts

The result may pop-up the related Reservation, Listing, or user which you can choose from: